The Best Baristas - On Demand

Vetted By Us - Perfect For You

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Just tell us when and where you’ll be needing your barista and we’ll take it from there.

Relax while we match your shift request to one of our gun baristas in your area!

Your barista-partner arrives on the day and makes amazing coffee for your customers.

  • This service is a lifesaver! Alex and Tom do such a great job of providing amazing baristas, sometimes at super short notice! We've used them many times and have been really impressed, I have and will continue to highly recommend them to everyone I know in the coffee industry

    Rebecca, Entrecote Melbourne

  • "Thanks to Alex, Tom and the wonderful team of high-quality Baristas on their books. I wouldn't hesitate to recommend the "Need a Barista" crew -  the Baristas who have supported the Koko Black stores have been professional, experienced and a great group of people."

    Claire, GM of Human Resources, Koko Black

  • "A unique and great service, highly professional across the board. We have used in our cafe on multiple occasions and would highly recommend."

    Astrid, Mr Burton Cafe

  • "Thanks Alex and team for providing such a great service. We run a high volume CBD cafe and your baristas were able to step in to ensure there was no interruption to our usual standards."

    Mark, Bourke and Wills

  • "Awesome service...and fabulous baristas every Time! So nice to have these guys on hand when you need them!!"

    Richard, Etto Italian

How It Works

1

Got a shift you need covered? Just tell us when and where, and we’ll connect your shift request to our pool of vetted professional barista-partners in your city. No more calling around to staff who might not show up.

As soon as your shift gets picked up by one of our barista-partners, you’ll receive receive a confirmation email in minutes, so you know it’s sorted.

2

On the day of your booking, your barista-partner arrives and does what they do best: Makes amazing coffee for your customers.

3

At the end of their shift, your barista-partner will simply invoice you for the hours worked, and you pay them just like you pay your permanent staff.

Simple, transparent,

industry-leading pricing:  

*$59 per shift booked. 

*$24 per hour to the barista.

* Book 3 or more shifts at once – get 10% off the booking fees.

* 8 or more shifts booked at once – 30% off the booking fees.

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What makes us different? It’s our baristas!

We personally interview, check and vet all of the barista-partners on our service. 3 years minimum experience, reliable, friendly, and super professional. So when you book, you can rest assured that a top-gun barista will be supporting you on the day. It’s what we do.

plus coffees served

plus shifts booked

relieved cafe owners

We Created Need a Barista…

after years of working in cafes across Melbourne, New York, London, Osaka….and wherever else we found ourselves. The one constant we recognized, was that cafes needed a way to quickly book high quality, pre-vetted staff at short notice.  The old agencies didn’t quite solve the headache that was rostering. They were super expensive, or more importantly, they just didn’t provide the quality of staff required. So, Need a Barista was born! We make sure every barista on our service is the kind of person we’d want walking into a cafe we own. Simple.  We started with a couple of laptops and a homemade website, with Alex driving Tom to the first shifts we booked (seriously). Since then, we’ve covered thousands of shifts at awesome cafes, with amazing baristas. We love that we get to spend our days connecting top local baristas with the cafes in their city that they love.

We’ll see you ’round,

                   

 

Here Are Some FAQ’s

(or Some Frequently Asked Questions)!

What is Need A Barista?

Need a Barista is a service that instantly fills the shifts that you need covered. We started the service after years in the Coffee industry, and know how stressful it can be when you’re short on staff for a day, a week, or a month! We connect the highest quality, experienced, gun baristas in your city, to the shifts you need covering.  There are no on-going fee’s or subscriptions required, just book when you…..Need a Barista.

How much does it cost?

The baristas on our service will charge you $24 per hour, and invoice you directly at the end of their shift. The $59 booking fee is charged per shift, and gets discounted the more you book!

How good are the baristas on Need A Barista?

They’re the best Jerry, the best!
Seriously. We hand pick every single barista that joins our service and only accept the ones that we’d want working for us if we owned a cafe.They all have a minimum of 3 years, high volume specialty coffee experience.

Do we supply permanent staff?

Nope! While there’s a ton of great places to advertise for permanent staff, Need a Barista is here to cover those gaps in your roster when someone doesn’t show up, takes some leave, or while you’re looking for new team members. We can cover weeks of shifts at a time, and offer great discounts on bulk bookings!
But mainly, it’s because the baristas on our service love the freedom of working at different places and supporting a range of great cafes and businesses. Please don’t ask them if you can hire them permanently, it’s an awkward conversation and is against our Terms of Use.

Is there a minimum shift length for a booking?

Yes, it’s 5 hours. This is to make the shifts attractive to the amazing baristas on our service. Most skilled professionals won’t get up for less than a full days work, but we think 5 hours works pretty well for everyone.

Is the booking fee charged per shift?

It is. We charge $59 per shift booked. This is because we put a lot of work into having the best baristas around on our service and making sure that every shift you book counts. We looked at a flat fee, but it just doesn’t work.
We do offer some great discounts when you book in multiples though: 3 shifts booked at once will discount the booking fee’s by 10%, and 10 shifts booked at once discounts the booking fees by a massive 30%.

How do I pay the barista I book?

Just how you pay your normal staff. At the end of the shift, your barista partner will simply invoice you directly for the hours worked (they have their own ABN and invoices), at the rate of $24 p/hour, all inclusive.

Payment on the day is best, however, if it’s going to be a few days wait, or you have certain days you do pay, please communicate this to the barista so they can plan around it.

Can the barista I book do other tasks during the shift?

They’re….baristas: So, they should mainly do barista work. The barista-partners on our service are often happy to help out with some front of house support, customer service etc if asked nicely, but they’re primarily there to make amazing coffee, and they definitely can’t be put in a kitchen. The hourly rate you pay them reflects their skill and experience, so why waste it having them do floor work.

What about breaks during the shift?

The baristas you connect with through us need some breaks just like any other staff. 5 hours + is a long shift, so please make sure you give them a break at some point.

And...what if I still have questions?

No worries! We’re here to help. If your questions haven’t been answered above, you can get in touch the old school way : 1-300-544-510