FAQs

Got a question?

Check out the FAQs below,

or give us a call on 1300 554 510

What is Need A Barista?

Need a Barista is a service that instantly fills the shifts that you need covered. We started the service after years in the Coffee industry, and know how stressful it can be when you’re short on staff for a day, a week, or a month! We connect the highest quality, experienced, gun baristas in your city, to the shifts you need covering.  There are no on-going fee’s or subscriptions required, just book when you…..Need a Barista.

How much does it cost?

The baristas on our service will charge you $26 per hour, and invoice you directly at the end of their shift. The $49 booking fee is charged per shift.
Book 5 shifts at once and we’ll waive one of the booking fee’s!

How good are the baristas on Need A Barista?

They’re the best Jerry, the best!
Seriously. We hand pick every single barista that joins our service and only accept the ones that we’d want working for us if we owned a cafe.They all have a minimum of 3 years, high volume specialty coffee experience.

Do we supply permanent staff?

Nope! While there’s a ton of great places to advertise for permanent staff, Need a Barista is here to cover those gaps in your roster when someone doesn’t show up, takes some leave, or while you’re looking for new team members. We can cover weeks of shifts at a time, and offer great discounts on bulk bookings!
But mainly, it’s because the baristas on our service love the freedom of working at different places and supporting a range of great cafes and businesses. Please don’t ask them if you can hire them permanently, it’s an awkward conversation and is against our Terms of Use.

Is there a minimum shift length for a booking?

Yes, it’s 5 hours. This is to make the shifts attractive to the amazing baristas on our service. Most skilled professionals won’t get up for less than a full days work, but we think 5 hours works pretty well for everyone.

Is the booking fee charged per shift?

It is. We charge $49 per shift booked. This is because we put a lot of work into having the best baristas around on our service and making sure that every shift you book counts. We looked at a flat fee, but it just doesn’t work.
But, if you book 5 shifts at once we’ll waive one of the booking fees!

How do I pay the barista I book?

Just how you pay your normal staff. At the end of the shift, your barista partner will simply invoice you directly for the hours worked (they have their own ABN and invoices), at the rate of $26 p/hour, all inclusive.

Payment on the day is best, however, if it’s going to be a few days wait, or you have certain days you do pay, please communicate this to the barista so they can plan around it.

Can the barista I book do other tasks during the shift?

They’re….baristas: So, they should mainly do barista work. The barista-partners on our service are often happy to help out with some front of house support, customer service etc if asked nicely, but they’re primarily there to make amazing coffee, and they definitely can’t be put in a kitchen. The hourly rate you pay them reflects their skill and experience, so why waste it having them do floor work.

What about breaks during the shift?

The baristas you connect with through us need some breaks just like any other staff. 5 hours + is a long shift, so please make sure you give them a break at some point.

And...what if I still have questions?

No worries! We’re here to help. If your questions haven’t been answered above, you can get in touch the old school way : 1-300-544-510